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The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: [https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470] Your message to roland.thiemann@counterpart.de couldn't be delivered. roland.thieman [...] Content analysis details: (7.9 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URI: myfcloudin.com] [URI: autozone.com.sa] [URI: fonts.googleapis.com] [URI: linodeusercontent.com] [URI: counterpart.de] [URI: meine-daten.digital] [URI: office365.com] 5.0 URIBL_DBL_SPAM Contains a spam URL listed in the Spamhaus DBL blocklist [URI: meine-daten.digital] 0.0 RCVD_IN_VALIDITY_CERTIFIED_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [52.102.161.10 listed in sa-trusted.bondedsender.org] -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at https://www.dnswl.org/, no trust [52.102.161.10 listed in list.dnswl.org] 0.0 RCVD_IN_MSPIKE_H2 RBL: Average reputation (+2) [52.102.161.10 listed in wl.mailspike.net] 0.0 RCVD_IN_VALIDITY_SAFE_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [52.102.161.10 listed in sa-accredit.habeas.com] -0.0 SPF_HELO_PASS SPF: HELO matches SPF record 0.0 RCVD_IN_VALIDITY_RPBL_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [52.102.161.10 listed in bl.score.senderscore.com] 0.0 ARC_VALID Message has a valid ARC signature 0.0 ARC_SIGNED Message has a ARC signature -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid 1.9 URIBL_ABUSE_SURBL Contains an URL listed in the ABUSE SURBL blocklist [URI: meine-daten.digital] 0.0 HTML_MESSAGE BODY: HTML included in message 1.0 FORGED_SPF_HELO No description available. X-Spam-Flag: YES Subject: ***SPAM*** =?iso-8859-1?Q?Undeliverable:_Handlungsbedarf:_Best=E4tigung_f=FCr_Commer?= =?iso-8859-1?Q?zbank_Digital-Transformation_2026_erforderlich?= --7ace0637-38c3-4698-8293-0c4c25411513 Content-Type: multipart/alternative; differences=Content-Type; boundary="37cea990-bc19-425c-8b6d-42a36d9c2f83" --37cea990-bc19-425c-8b6d-42a36d9c2f83 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable [https://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?versi= on=3Db8d100a9-0a8b-8e6a-88e1-ef488fee0470] Your message to roland.thiemann@counterpart.de couldn't be delivered. roland.thiemann wasn't found at counterpart.de. draw Office 365 roland.thiemann Action Required Recipient Unknown To address How to Fix It The address may be misspelled or may not exist. Try one or more of the foll= owing: * Send the message again following these steps: In Outlook, open this n= on-delivery report (NDR) and choose Send Again from the Report ribbon. In O= utlook on the web, select this NDR, then select the link "To send this mess= age again, click here." Then delete and retype the entire recipient address= . If prompted with an Auto-Complete List suggestion don't select it. After = typing the complete address, click Send. * Contact the recipient (by phone, for example) to check that the addre= ss exists and is correct. * The recipient may have set up email forwarding to an incorrect addres= s. Ask them to check that any forwarding they've set up is working correctl= y. * Clear the recipient Auto-Complete List in Outlook or Outlook on the w= eb by following the steps in this article: Fix email delivery issues for er= ror code 5.1.10 in Office 365, and then send the message again. Retype the entire recipient address = before selecting Send. If the problem continues, forward this message to your email admin. If you'= re an email admin, refer to the More Info for Email Admins section below. Was this helpful? Send feedback to Microsoft. ________________________________ More Info for Email Admins Status code: 550 5.1.10 This error occurs because the sender sent a message to an email address hos= ted by Office 365 but the address is incorrect or doesn't exist at the dest= ination domain. The error is reported by the recipient domain's email serve= r, but most often it must be fixed by the person who sent the message. If t= he steps in the How to Fix It section above don't fix the problem, and you'= re the email admin for the recipient, try one or more of the following: The email address exists and is correct - Confirm that the recipient addres= s exists, is correct, and is accepting messages. Synchronize your directories - If you have a hybrid environment and are usi= ng directory synchronization make sure the recipient's email address is syn= ced correctly in both Office 365 and in your on-premises directory. Errant forwarding rule - Check for forwarding rules that aren't behaving as= expected. Forwarding can be set up by an admin via mail flow rules or mail= box forwarding address settings, or by the recipient via the Inbox Rules fe= ature. Recipient has a valid license - Make sure the recipient has an Office 365 l= icense assigned to them. The recipient's email admin can use the Office 365= admin center to assign a license (Users > Active Users > select the recipi= ent > Assigned License > Edit). Mail flow settings and MX records are not correct - Misconfigured mail flow= or MX record settings can cause this error. Check your Office 365 mail flo= w settings to make sure your domain and any mail flow connectors are set up= correctly. Also, work with your domain registrar to make sure the MX recor= ds for your domain are configured correctly. For more information and additional tips to fix this issue, see Fix email d= elivery issues for error code 5.1.10 in Office 365. Original Message Details Created Date: 1/15/2026 7:08:36 PM Sender Address: draw@autozone.com.sa Recipient Address: roland.thiemann@counterpart.de Subject: Handlungsbedarf: Best=E4tigung f=FCr Commerzbank Digital-Tr= ansformation 2026 erforderlich Error Details Error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient roland.thieman= n@counterpart.de not found by SMTP address lookup Message rejected by: PA3PR10MB9371.EURPRD10.PROD.OUTLOOK.COM Notification Details Sent by: PA3PR10MB9371.EURPRD10.PROD.OUTLOOK.COM Message Hops HOP TIME (UTC) FROM TO WITH RELAY TIME 1 1/15/2026 7:08:40 PM [91.210.71.184] node93.myfcloudin.com esmtpsa (TLS1.3) tl= s TLS_AES_256_GCM_SHA384 (Exim 4.99.1) (envelope-from ) 4 sec 2 1/15/2026 7:08:41 PM 172-105-42-26.ip.linodeusercontent.com AMS1EPF00000048.mai= l.protection.outlook.com Microsoft SMTP Server (version=3DTLS1_3, ciphe= r=3DTLS_AES_256_GCM_SHA384) 1 sec 3 1/15/2026 7:08:40 PM AMS1EPF00000048.eurprd04.prod.outlook.com CWLP265CA04= 96.outlook.office365.com Microsoft SMTP Server (version=3DTLS1_3, ciphe= r=3DTLS_AES_256_GCM_SHA384) * 4 1/15/2026 7:08:42 PM CWLP265CA0496.GBRP265.PROD.OUTLOOK.COM PA3PR10MB9371.EURPR= D10.PROD.OUTLOOK.COM Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_= ECDHE_RSA_WITH_AES_256_GCM_SHA384) 2 sec Original Message Headers Received: from CWLP265CA0496.GBRP265.PROD.OUTLOOK.COM (2603:10a6:400:18b::1= 7) by PA3PR10MB9371.EURPRD10.PROD.OUTLOOK.COM (2603:10a6:102:4b9::6) with Microsoft SMTP Server (version=3DTLS1_2, cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.9499.2; 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Thu, 15 Jan 2026 19:08:40 +0000 Message-ID: <266667758140196142ec359e6a1b616b72c810f3@autozone.com.sa> From: Commerzbank AG To: roland.thiemann@counterpart.de Subject: =3D?utf-8?B?SGFuZGx1bmdzYmVkYXJmOiBCZXN0w6R0aWd1bmcgZsO8ciBDb21tZX= J6YmFu?=3D =3D?utf-8?B?ayBEaWdpdGFsLVRyYW5zZm9ybWF0aW9uIDIwMjYgZXJmb3JkZXJsaWN= o?=3D Date: Thu, 15 Jan 2026 11:08:36 -0800 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary=3D"227a339d1aad87883b91d8c662= a7b74a897b" X-AntiAbuse: This header was added to track abuse, please include it with a= ny abuse report X-AntiAbuse: Primary Hostname - node93.myfcloudin.com X-AntiAbuse: Original Domain - counterpart.de X-AntiAbuse: Originator/Caller UID/GID - [47 12] / [47 12] X-AntiAbuse: Sender Address Domain - autozone.com.sa X-Get-Message-Sender-Via: node93.myfcloudin.com: authenticated_id: draw@aut= ozone.com.sa X-Authenticated-Sender: node93.myfcloudin.com: draw@autozone.com.sa X-Source: X-Source-Args: X-Source-Dir: Return-Path: draw@autozone.com.sa X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: cf3d1398-ca3b-4c43-bb9b-e434fb236698:0 X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: AMS1EPF00000048:EE_|PA3PR10MB9371:EE_ X-MS-Office365-Filtering-Correlation-Id: 0404cc71-be59-40d4-4615-08de54697f= 83 --37cea990-bc19-425c-8b6d-42a36d9c2f83 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable DSN
Your message to roland.thiemann@counterpart.de<= /span> couldn't be delivered.
roland.thiemann wasn't found at counter= part.de.
draw Office 365 roland.thiemann
Action Required Recipient
Unknown= To address

How to Fix It
The address may be misspelled or may not exist. T= ry one or more of the following:
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  • Contact the recipient (by phone, for example) to = check that the address exists and is correct.
  • The recipient may have set up email forwarding to= an incorrect address. Ask them to check that any forwarding they've set up= is working correctly.
  • Clear the recipient Auto-Complete List in Outlook= or Outlook on the web by following the steps in this article: Fix email delivery issues = for error code 5.1.10 in Office 365, and then send the message again. R= etype the entire recipient address before selecting Send.
If the problem continues, forward this message to= your email admin. If you're an email admin, refer to the More Info for = Email Admins section below.

Was this helpful? Send feedback to Microsoft.

More Info for Email Admins
Status code: 550 5.1.10

This error occurs because the sender sent a message to an= email address hosted by Office 365 but the address is incorrect or doesn't= exist at the destination domain. The error is reported by the recipient do= main's email server, but most often it must be fixed by the person who sent= the message. If the steps in the How to Fix It section above don't = fix the problem, and you're the email admin for the recipient, try one or m= ore of the following:

The email address exists and is correct= - Confirm that the recipient address exists, is correct, and is accept= ing messages.

Synchronize your directories - If you have = a hybrid environment and are using directory synchronization make sure the = recipient's email address is synced correctly in both Office 365 and in you= r on-premises directory.

Errant forwarding rule - Check f= or forwarding rules that aren't behaving as expected. Forwarding can be set= up by an admin via mail flow rules or mailbox forwarding address settings,= or by the recipient via the Inbox Rules feature.

Recipient h= as a valid license - Make sure the recipient has an Office 365 license = assigned to them. The recipient's email admin can use the Office 365 admin = center to assign a license (Users > Active Users > select the recipie= nt > Assigned License > Edit).

Mail flow settings and M= X records are not correct - Misconfigured mail flow or MX record settin= gs can cause this error. Check your Office 365 mail flow settings to make s= ure your domain and any mail flow connectors are set up correctly. Also, wo= rk with your domain registrar to make sure the MX records for your domain a= re configured correctly.

For more information and additional tip= s to fix this issue, see Fix email delivery issues for error code 5.1.10 in Office 365.
Original Message Details
Created Date: 1/15/2026 7:08:36 PM
Sender Address: draw@autozone.com.sa
roland.thiemann@counterpart.de
Handlungsbedarf: Best=E4tigung f=FCr Comm= erzbank Digital-Transformation 2026 erforderlich

Error Details
Error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipien= t roland.thiemann@counterpart.de not found by SMTP address lookup
PA3PR10MB9371.EURPRD10.PROD.OUTLOOK.COM

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Message-ID: <266667758140196142ec359e6a1b616b72c810f3@autozone.com.sa>=
;
From: Commerzbank AG <draw@autozone.com.sa>
To: roland.thiemann@counterpart.de
Subject: =3D?utf-8?B?SGFuZGx1bmdzYmVkYXJmOiBCZXN0w6R0aWd1bmcgZsO8ciBDb21tZX=
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Date: Thu, 15 Jan 2026 11:08:36 -0800
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Unse= r neues Plattform-Update, das ab 2026 eingef=C3=BChrt wird, bietet Ihnen = verbesserte Leistungen, mehr Sicherheit und innovative Funktionen f=C3=BC= r Ihr t=C3=A4gliches Banking. Ihre Best=C3=A4tigung erm=C3=B6glicht einen optimierten Wechsel Indem Sie Ihre Teilnahme fr=C3=BChzeitig best=C3=A4tigen, profitieren Sie= von priorisierten Support-Leistungen und einem reibungslosen =C3=9Cberga= ng zu unseren neuen Systemen. Was sich f=C3=BCr Sie verbessert =F0=9F=94=90 Maximale Sicherheit Neue mehrstufige Authentifizierung und Echtzeit-=C3=9Cberwachung f=C3=BCr= Ihr Konto. =F0=9F=93=88 Intelligente Finanzanalyse Personalisierte Einblicke und Prognosen f=C3=BCr Ihre Finanzplanung. =F0=9F=92=B3 Sofortige Transaktionen Echtzeit-=C3=9Cberweisungen und beschleunigte Zahlungsabwicklungen. =F0=9F=93=B1 Verbesserte App-Funktionen Intuitive Bedienung und neue Tools f=C3=BCr mobiles Banking. Bitte best=C3=A4tigen Sie bis zum: 22. Januar 2026 Eine fr=C3=BChzeitige R=C3=BCckmeldung gew=C3=A4hrleistet eine nahtlose I= ntegration Ihrer Konten und den Zugang zu exklusiven neuen Features. Jetzt Teilnahme best=C3=A4tigen Der Best=C3=A4tigungsvorgang dauert nur 2-3 Minuten und wird =C3=BCber un= ser sicheres Kundenportal durchgef=C3=BChrt. Teilnahme jetzt best=C3=A4tigen=20 Sie werden zu unserem gesicherten Online-Banking weitergeleitet. Wir unterst=C3=BCtzen Sie Unser Team steht f=C3=BCr Fragen zur Verf=C3=BCgung: Telefonischer Support: 069 1361-0 (Mo-Fr 8-20 Uhr) Online-Beratung: Live-= Chat in der Commerzbank Banking-App Filialtermin: Vereinbaren Sie einen p= ers=C3=B6nlichen Beratungstermin Commerzbank AG Kaiserplatz =E2=80=A2 60311 Frankfurt am Main Referenznummer: CB-2026-9215 =E2=80=A2 Stand: 11. Januar 2026 Datenschutz Rechtliche Hinweise Kontakt Impressum=20 =C2=A9 2026 Commerzbank AG. Alle Rechte vorbehalten. --227a339d1aad87883b91d8c662a7b74a897b Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Commerzbank: Ihr digitaler Schritt in die Zu= kunft

Ihr digitaler Schritt in die Zukunft
Die Transformation u= nserer Plattformen f=C3=BCr optimale Banking-Erlebnisse
Sehr geehrte Kundin, sehr geehrter Kunde,

Als eine der f=C3=BChrenden Privatbanken in Deutsch= land investieren wir kontinuierlich in die Modernisierung unserer digital= en Infrastruktur. Unser neues Plattform-Update, das ab 2026 eingef=C3=BCh= rt wird, bietet Ihnen verbesserte Leistungen, mehr Sicherheit und innovat= ive Funktionen f=C3=BCr Ihr t=C3=A4gliches Banking.

Ihre Best=C3=A4tigung erm=C3=B6glicht einen = optimierten Wechsel

Indem Sie Ihre Teilnahme fr=C3=BChzeitig best=C3=A4tigen, profitieren = Sie von priorisierten Support-Leistungen und einem reibungslosen =C3=9Cbe= rgang zu unseren neuen Systemen.

Was = sich f=C3=BCr Sie verbessert

=F0=9F=94=90

Maximale Sicherheit

Neue mehrstufige Authentifizierung und Echtzeit-=C3=9Cberwachung f=C3=BC= r Ihr Konto.

=F0=9F=93=88

Intelligente Finanzanalyse

Personalisierte Einblicke und Prognosen f=C3=BCr Ihre Finanzplanung.

=F0=9F=92=B3

Sofortige Transaktionen

Echtzeit-=C3=9Cberweisungen und beschleunigte Zahlungsabwicklungen.

=F0=9F=93=B1

Verbesserte App-Funktionen

Intuitive Bedienung und neue Tools f=C3=BCr mobiles Banking.

=
Bitte best=C3=A4tigen Sie bis zum:
22. Januar 2026

Eine fr=C3=BChzeitige R=C3=BCckmeldung gew=C3=A4hrleistet eine nahtlos= e Integration Ihrer Konten und den Zugang zu exklusiven neuen Features.

Jetzt = Teilnahme best=C3=A4tigen

Der Best=C3=A4tigungsvorgang dauert nur = 2-3 Minuten und wird =C3=BCber unser sicheres Kundenportal durchgef=C3=BC= hrt.

Teilnahme jetzt best=C3=A4tigen=20

Sie werden zu= unserem gesicherten Online-Banking weitergeleitet.

Wir unterst=C3=BCtzen Sie

Unser Team steht f=C3=BCr Fragen zur Verf=C3=BCgung:

  • Telefonischer Support: 069 1361-0 (Mo-Fr 8-20 Uhr)=20
  • Online-Beratung: Live-Chat in der Commerzbank Bankin= g-App=20
  • Filialtermin: Vereinbaren Sie einen pers=C3=B6nliche= n Beratungstermin

Commerzbank AG
Kaiserplatz =E2=80=A2 60311 Frankfu= rt am Main

Referenznummer: CB-2026-9215 =E2=80=A2 Stan= d: 11. Januar 2026

Datenschutz Rec= htliche Hinweise Kontakt Impressum

=C2=A9 2026 C= ommerzbank AG. Alle Rechte vorbehalten.

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